FREQUENTLY ASKED QUESTIONS

What does the rental fee include?

Your weekly rental fee includes delivery, installation, and ongoing support for the duration of your subscription.
What appliances can I rent?

We currently offer washing machines, dryers, and other household essentials for rental. Check our product catalog for the latest availability.
How do I request installation?

You can request installation by filling out the form on our website or contacting our support team directly. We’ll schedule a convenient time for you.
How do I pay for my subscription?

Payments are made through our secure recurring payment system powered by Stripe. You can choose between weekly or monthly payments.
What happens if I miss a payment?

If you miss a payment, our team will contact you to resolve the issue. Late fees may apply in accordance with our terms and conditions.
Do you accept cash payments?

No, we only accept payments via our online system to ensure security and convenience for all our customers.
Who is responsible for damages?

Customers are responsible for damages caused by misuse or neglect. Our team will assess the situation and provide support if needed.
Can I cancel my subscription?

Yes, you can cancel your subscription after the minimum contract length (3 months) after which the appliance will be collected free of charge. A £50 break clause may apply for early termination.
What if my appliance stops working?

If your appliance malfunctions, contact us immediately. Repairs or replacements are included in your rental agreement at no extra cost.

NEED ASSISTANCE?

Have questions or need assistance with your appliance rental? Our team is here to help. Reach out to us at 123-456-7890 or chat with us directly for prompt support.

Rent and Relax Appliances

FREQUENTLY ASKED QUESTIONS